FAQs
1. DO YOU OFFER FREE SHIPPING?
Yes, we are pleased to offer free standard shipping on all orders over $50. For orders below this amount, a standard shipping fee will apply.
2. WHICH COUNTRIES DO YOU SHIP TO?
We currently ship to the USA, UK, Canada, and Australia. We are working on expanding our shipping destinations, so stay tuned for updates!
3. HOW LONG DOES SHIPPING TAKE?
Shipping times vary depending on your location:
- USA : 6-15 business days
- UK: 9-19business days
- Australia: 9-20 business days
- Canada: 9-20 business days
4. HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order through our website by logging into your account.
5. WHAT IS YOUR RETURN POLICY?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer service team at contact@beautever.com for assistance.
6. HOW CAN I CONTACT CUSTOMER SUPPORT?
You can reach our customer support team by emailing contact@beautever.com. We are here to help with any questions or concerns you may have.
7. ARE YOUR PRODUCTS CRUELTY-FREE?
Yes, all Beautever products are 100% cruelty-free. We do not test on animals at any stage of product development.
8. DO YOU OFFER GIFT CARDS?
Yes, we offer gift cards in various denominations. You can purchase them directly from our website.
9. HOW CAN I SIGN UP FOR YOUR NEWSLETTER?
You can sign up for our newsletter by entering your email address in the subscription box located at the bottom of our website. Stay updated with the latest news, promotions, and product launches.
10. CAN I CHANGE OR CANCEL MY ORDER?
If you need to change or cancel your order, please contact us immediately at contact@beautever.com. We will do our best to accommodate your request, but please note that if your order has already been processed or shipped, we may not be able to make changes.